Working at Kirkley Manor
3 Kirkley Park Road, Lowestoft, NR33 0LQ
Operated by Kingsley Care Homes Limited
71 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Strong leadership and supportive culture with good training, but uncertainties around staff retention and no specialist activities."
Safety & Risk
7/10
✓
The service continued to operate systems which protected people from the risk of abuse... risks were appropriately planned for and managed. Incidents... monitored... Medicines were managed and administered safely... learned lessons when things went wrong.
Staff Culture
7/10
✓
Staff told us they felt well supported by the management... Staff were encouraged to feed back their views through meetings and told us that they felt comfortable making suggestions... Records demonstrated that the views of staff were taken into account.
Staffing Levels
6/10
✓
The service continued to ensure that there were sufficient staff deployed on each shift to meet people's needs... People told us they felt there were enough staff to meet their needs.
Training & Dev
7/10
✓
The service continued to ensure that staff had appropriate training and development... supported to obtain further qualifications if they wished... Staff told us they felt well supported... with regular one to one sessions... annual appraisal.
Management
7/10
✓
People made positive comments about the leadership of the service... '[Registered manager] is very good at sorting things out. I see him around...' Staff were encouraged to feed back their views through meetings and told us that they felt comfortable making suggestions.
Programmes
6/10
✓
The service had a member of activities staff who we saw engaging people... a singer came to entertain... one person having set up an art class and another a cookery class... new scheme... to support people... to participate in activities in the community.
Points to consider
Staff numbers are enough to meet needs but no details on agency use or staff staying long-term.
The service continued to ensure that there were sufficient staff deployed on each shift to meet people's needs in a timely way... People told us they felt there were enough staff.
Activities run by a coordinator with variety like singers and classes but no specialist programmes.
The service had a member of activities staff... singer... art class... cookery class... They also told us about a new scheme... for activities in the community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews