Last updated: 9 February 2026
"Strong leadership creates a positive culture with enough competent staff and robust safety, but basic training and activities lack specialist development or innovation."
Systems were in place to protect people from the risk of abuse with robust policy. Risks thoroughly assessed, monitored and managed. Medicines managed safely. Incidents analysed for trends and learning shared.
'The staff and management all work together, we make sure everyone is looked after...' Most staff told us management were approachable and listened to their views with an open-door policy.
There were enough suitably trained and competent staff to safely care for people. The registered manager calculated required staffing levels based on people's needs and ensured these levels were always met.
Staff were suitably trained and competent; training records reviewed during 2023 inspection.
The registered manager and deputy manager were knowledgeable and committed to providing good quality care. They led by example and had created a positive culture amongst staff. Staff told us they were supported and listened to.
Per 2017 comprehensive inspection: People had access to a range of activities including exercise classes, knitting, bingo, outings, Oomph partnerships, Twiddlemuffs and smell therapy.
Staff get the basic training needed to do the job safely, but no specialist courses, funded qualifications or career development mentioned.
Staff were suitably trained and competent; training records reviewed (2023 inspection).
Activities include bingo, outings and sensory items for dementia but are basic with no dedicated coordinator or innovative programmes.
Per 2017 comprehensive inspection: plentiful supply of activities and entertainment including bingo, exercises, knitting group, outings, Twiddlemuffs, smell therapy.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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