Working at Kirkley Lodge

'The staff and management all work together, we make sure everyone is looked after...' Most staff told us management were approachable and listened to their views with an open-door policy.

There were enough suitably trained and competent staff to safely care for people. The registered manager calculated required staffing levels based on people's needs and ensured these levels were always met.

Staff were suitably trained and competent; training records reviewed during 2023 inspection.

The registered manager and deputy manager were knowledgeable and committed to providing good quality care. They led by example and had created a positive culture amongst staff. Staff told us they were supported and listened to.

Per 2017 comprehensive inspection: People had access to a range of activities including exercise classes, knitting, bingo, outings, Oomph partnerships, Twiddlemuffs and smell therapy.