Last updated: 9 February 2026
"Staff feel supported in a positive culture with sufficient staffing, but unsafe medicines handling and no activities programme are major concerns."
Unsafe medicines: incorrect stocks, no self-admin risk assessment, missing instructions/temperature records, no error system; Reg 12 breach.
Positive culture with kind compassionate staff interactions; staff say 'Kirklees is lovely, teams work well, manager goes above and beyond'.
Sufficient staff deployed to safely meet needs, levels adjusted by occupancy; manager covers gaps, recruiting more, minor recruitment record gaps.
Staff trained on safeguarding, abuse recognition and MCA, knew how to apply; no further programme details.
Registered manager in post, visible and approachable, staff feel supported; but ineffective audits and monitoring failed to identify issues, governance breach (Reg 17).
Some people said they were bored and wanted more outings; no structured programmes, coordinator or creative approaches detailed.
Medication handling unsafe with wrong stock counts, no checks for self-medicating, and no logs of errors.
We checked the quantities and stocks for people and found balances to be incorrect... no risk assessment in place... no system in place to record medicines related incidents or errors.
No activities programme or coordinator, residents bored so role is mostly routine care.
some people said they were bored and would like more opportunities to go out.
Bosses checks and audits weak, missed big problems like medication issues.
Audits and monitoring arrangements... not always effective... medicine audits did not always identify the concerns... breach of regulation 17.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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