Working at Kirklands
Kirklands, Leeds, LS27 9PA
Operated by Heathcotes Care Limited
6 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by an approachable manager in a positive culture, but unclear staff retention and limited activities programmes need attention."
Safety & Risk
8/10
✓
People were safeguarded from abuse and avoidable harm. Medicines records were complete, and medicines were stored and administered safely. The provider learned lessons when things had gone wrong.
Staff Culture
7/10
✓
There was a positive and open culture at the service. Staff told us they enjoyed working at the home.
Staffing Levels
6/10
✓
The provider ensured there were sufficient numbers of suitable staff. Throughout our inspection we observed staff supporting people in a caring, friendly and unrushed way.
Training & Dev
/10
✕
Management
7/10
✓
Relatives consistently told us the registered manager was approachable, open and transparent. Staff were very positive about the support they received from the registered manager.
Programmes
5/10
!
We saw examples how people were encouraged and supported to undertake activities they wanted to try, such as open sea fishing.
Points to consider
Staff numbers are enough for unrushed care, but no word on staff staying long-term or using agency workers.
The provider ensured there were sufficient numbers of suitable staff.
Days include supporting outings like fishing, but no activities coordinator or special projects to vary the work.
such as open sea fishing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews