Working at Kirkgate House - Care Home

Risks were well managed. People were empowered and supported to positive risk take, for example accessing the community independently. People received their medication as prescribed.

Staff were highly motivated and spoke very positively about the registered manager. They confirmed they felt well supported which in turn motivated them to do a good job.

There was a low turnover of staff, which meant people received support from consistent staff who knew them well. Staff told us Kirkgate House was a great place to work, and this was reflected by a stable staff team.

The registered manager put great emphasis on all staff being trained, irrelevant of their job role. Staff who had specific areas of interest had recently received training to become champions in areas such as end of life care and dignity.

We received consistently positive feedback from people, their relatives and staff about the registered manager. Staff were highly motivated and spoke very positively about the registered manager.

Technology was used in an innovative way to enhance people's lives, by giving people new opportunities and experiences. People used virtual reality equipment to simulate experiences such as driving a car, going on a roller coaster and swimming with sharks.