Working at Kirkella Mansions Residential Home
6 Church Lane, Hull, HU10 7TG
Operated by Donnelly Care Homes Ltd
25 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Great management and a happy, supported team, but missing details on staff retention and basic training hold it back."
Safety & Risk
7/10
✓
People were safe. A strong learning culture underpinned the service. Care plans had detailed risk assessments. Medicines were administered as prescribed.
Staff Culture
8/10
✓
Without exception, staff told us they were happy and supported at work. Staff comments included, “I’m really happy here”, “I feel really at home”, and, “I’ve definitely stayed because they are very supportive”.
Staffing Levels
6/10
✓
Safe and effective staffing: The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. All staff spoken with told us they were very well supported.
Training & Dev
6/10
✓
New staff received an induction which did not end until both them and the registered manager were confident in their abilities. Staff were knowledgeable about how to identify safeguarding concerns.
Management
8/10
✓
Without exception people, relatives and staff all provided positive feedback about the registered manager. The registered manager regularly worked alongside staff.
Programmes
6/10
✓
People commented about the activities they enjoyed, “They (staff) do lots of things with us, we don’t know what boredom is” and “We sing every day”. Loads of people do different crafts and support each other.
Points to consider
Staff numbers are enough for safe care, but no info on agency staff or long team retention.
The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Staff get induction and basic training like safeguarding, but no specialist courses or funded qualifications mentioned.
New staff received an induction which did not end until both them and the registered manager were confident in their abilities. [I’ve] completed safeguarding training.
Varied activities like daily singing, crafts, poker and knitting keep days interesting, but no dedicated coordinator or specialist programmes.
“They (staff) do lots of things with us, we don’t know what boredom is” and “We sing every day”; one person had been teaching people and staff poker and another had been teaching people and staff knitting.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews