Last updated: 10 February 2026
"Staff benefit from strong safety practices, good training and regular supervision, but activities are basic without a dedicated coordinator and staffing lacks a stable team."
Staff recognised incidents and reported them appropriately. Managers investigated incidents and shared lessons learnt.
Staff told us they received a thorough and in-depth induction prior to lone working. Staff had regular supervision and appraisal.
The service had enough staff, including for one-to-one support, for people to take part in activities and visits, when they wanted too.
Staff had been given training in fire safety, the Mental Capacity Act, moving and handling, infection control, positive behaviour support, person centred care and safeguarding.
Managers ensured staff had relevant training, regular supervision and appraisal.
People were supported to access community activities and follow their interests and hobbies.
Only basic community trips and hobbies support, no dedicated activities coordinator or specialist programmes to vary the role.
People told us they enjoyed going shopping and out for meals when they were in respite.
Staffing is adequate and covers one-to-one needs, but nothing special like stable long-serving team.
The service had enough staff, including for one-to-one support, for people to take part in activities and visits, when they wanted too.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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