Working at Kirk House Care Home
34 Balance Street, Uttoxeter, ST14 8JE
Operated by Uttoxeter and District Old People's Housing Society Limited
35 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive visible management and positive culture, although staff face time pressures from complex care needs and training lacks specialist focus."
Safety & Risk
7/10
✓
Recent safeguarding incident handled appropriately with staff retrained and learning shared to prevent recurrence; staff confident in reporting concerns.
Staff Culture
7/10
✓
There was a positive culture across the service; staff said 'We have a nice culture here... This is why I love this job and why I come to work.'
Staffing Levels
6/10
✓
There were enough staff to meet people’s needs, although it was acknowledged staff were very busy with time pressures from complex care needs.
Training & Dev
6/10
✓
Staff had received training including retaking elements after an incident and received regular supervision for personal and professional development.
Management
8/10
✓
The management team were visible across the service and supported staff with their professional development; staff said 'When I have had to raise issues, the manager deals with these, which leads to changes.'
Programmes
/10
✕
Not covered in recent targeted inspection report; prior comprehensive report from 2020 exceeds 2 years.
Points to consider
Staff numbers are enough to meet needs but complex care means workers feel busy with time pressures.
A staff member said, “We support a lot of people with complex care needs which means carers are very busy. Staff do not rush people but there are time pressures.”
Training is standard mandatory with supervisions but no specialist courses or funded qualifications mentioned.
Staff received regular supervision which allowed staff to discuss their personal and professional development.
A safeguarding incident happened recently which required retraining all staff.
There had been a recent safeguarding incident to which the registered manager responded appropriately to... all staff had been retrained in safeguarding.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews