Last updated: 10 February 2026
"A family-like culture and amazing manager stand out, but tight staffing and routine activities hold it back."
2022 IPC inspection: Assured effective PPE, testing, cleaning, vaccination checks, up-to-date policies; 2019 good safeguarding, risks, medicines.
Per 2019 comprehensive inspection: Relatives said '[Staff are] like a big family, we talk about everything'; staff praised effective team and manager.
Per 2019 comprehensive inspection: 'There are enough staff. This means we can keep people safe'; 2022 noted measures to mitigate COVID-19 staff pressures.
Per 2019 comprehensive inspection: Induction programmes, ongoing training, supervision sessions, specialist training e.g. moving/handling from OT.
Per 2019 comprehensive inspection: Staff said 'She [registered manager] is an amazing manager. The best I have ever had'; relatives praised manager's dedication and accessibility.
Per 2019 comprehensive inspection: Relatives described activities like park walks, cooking, painting, photography, college, shopping, foot massages.
Staff numbers are just enough to keep things safe, with some COVID shortages they had to work around and no details on steady team or low agency use.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Per 2019: 'There are enough staff.'
Only everyday activities like cooking, outings and painting, no activities lead or special projects to make shifts less routine.
Per 2019: Relatives said '[Family member] goes to the park every day... cooking, painting and photography... help with the food shopping.'
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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