Working at Kingswood Manor

No permanent manager in post, and leaders fail to oversee risks or improvements properly.

At the time of our inspection there was no registered manager in post.

Staff are overstretched and under stress, with gaps in recruitment checks.

staff team as overstretched and under stress... Recruitment systems were not always robust. In the recruitment files there was gaps with some references not received or induction not recorded.

Basic safety training like fire safety and moving people is not up to date for many staff.

low compliance in basic fire safety training (69%) and moving and handling training (33%) for staff.