Working at Kingswood Court Care Home

Staffing is adequate but uses bank staff for absences and sometimes feels short when people call in sick.

Staff told us there were usually enough staff on each shift, and bank staff were used to cover short notice absence. [...] sometimes if there is sickness it can feel short. However we are told [...] the levels are safe.”

Only standard induction and mandatory training with no specialist courses or funded qualifications.

Staff received induction and ongoing training which was appropriate and relevant to their role. This was embedded into practice and training was regularly updated and staff competency checked.”

Basic activities programme without a dedicated coordinator or specialist therapeutic approaches to enrich the role.

Per 2022 inspection: There was a programme of activities taking place [...] flower arranging activity [...] reptiles and insects were brought in.”