Working at Kingsway View Care Home

Staff followed the process to protect people from the risk of abuse or improper treatment. [...] Medicines were managed safely; however further work was required [...] Provider rectified it immediately.

There was inclusive and positive culture at the home. Staff were supported in day-to-day job and were encouraged to speak up and raise any concern. “I love the teamwork that we have got here.”

There was enough of appropriately trained staff to meet people’s needs. [...] Most staff agreed the staffing levels were sufficient [...] “We have enough staff;

Activities at the home were of a high standard and staff supported people to have meaningful things to do. [...] The service employed a lifestyle and activities coordinator who planned and arranged a variety of activities.