Working at Kingsway Nursing Home

Staffing levels keep things safe but nights get very busy because many residents have disturbed sleep.

Some people told us staff were often very busy overnight due to the number of people who often had disturbed sleep. We discussed this with the provider who told us they were unaware of the concerns raised but would review night time staffing levels.

Only standard training for the job plus supervisions and occasional qualification support, no specialist courses.

Staff received the training they needed to carry out their roles. One staff member completing a care qualification told us, " I have had good support to do this". Staff had regular supervision meetings with management and an annual appraisal.