Working at Kingsway Clayton House
9-11 Lea Road, Gainsborough, DN21 1LW
Operated by Kingsway Clayton House
14 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Strong team support and low staff turnover with safe practices, but absent manager and basic activities hold it back."
Safety & Risk
7/10
✓
Safeguarding processes improved with robust finance management; medicines managed safely but some risk assessments needed updating.
Staff Culture
6/10
✓
Staff told us they were a strong team who supported the people at the service and one another; deputy manager approachable and staff felt supported.
Staffing Levels
6/10
✓
The service had enough appropriately skilled staff to meet people's needs; staff turnover was low but COVID sickness required team to cover shifts.
Training & Dev
6/10
✓
Staff had up to date training in handling medicines safely and in supporting people using positive behaviour plans.
Management
2/10
✕
The registered manager was absent from the service for over 28 days at the time of the inspection; service run by deputy manager and office manager with temporary support.
Programmes
4/10
!
People who wished to, were taking part in creative activities, others able to spend time in communal areas or rooms as they chose.
Points to consider
No permanent manager in place due to ill health, so leadership is temporary and not fully formalised.
the registered manager was absent from the service for over 28 days at the time of the inspection
Only basic creative activities mentioned with no structured programme or dedicated coordinator.
People who wished to, were taking part in creative activities, others were able to spend time in the communal areas or their rooms as they chose.
Staffing is adequate but relies on team covering for COVID sickness rather than extra planned support.
a member of staff had rung in sick due to COVID 19... staff we spoke with told us they worked hard as a team to ensure people were safe
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- Care Quality Commission (CQC) Inspection Data
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