Last updated: 10 February 2026
"Strong training, creative activities and programmes, and effective safety, but staffing lacks evidence of good team retention or low agency use."
2021 targeted inspection: 'We were assured that the provider was using PPE effectively... making sure infection outbreaks can be effectively prevented or managed... premises clean and hygienic'; per 2019 good medicines and risks.
Per 2019 comprehensive inspection: Staff said 'We have supervision monthly and performance development plans. It's good' and felt supported by managers.
Per 2019 comprehensive inspection: 'There was enough staff to meet people's assessed needs... staff were always around if they were needed.'
Per 2019 comprehensive inspection: 'Staff had access to a range of training... such as dignity and promoting the positive sexuality of people with a learning disability... regular supervision.'
Per 2019 comprehensive inspection: Staff said 'The managers are good and we are supported as we can see them at any time.'
Per 2019 comprehensive inspection: 'The activity coordinators had developed a creative variety of meaningful activities... accessing local community facilities; swimming, cycling... volunteering at a local canine rescue centre... relationships with local café and charity shop.'
Staffing is adequate to meet needs and staff are always available, but no details on low agency use or strong team retention.
There was enough staff to meet people's assessed needs. One person told us staff were always around if they were needed. Per 2019 comprehensive inspection.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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