Working at Kingston House
43 Woodfield Park Drive, Leigh On Sea, SS9 1LN
Operated by Consensus Support Services Limited
9 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported by management with consistent staffing and a family-like culture, although activities are mostly community outings without specialist programmes."
Safety & Risk
8/10
✓
People were protected from the risk of abuse. Staff had received training on how to safeguard people. Medication records we reviewed were in good order, with all the information staff needed to administer medicines safely. Regular checks and audits were in place.
Staff Culture
8/10
✓
Staff told us they felt well supported by the registered manager, received recognition for their work and had regular supervision. There was a person centred culture at the service. Staff shared the registered managers vision 'for people to live their best life'.
Staffing Levels
8/10
✓
The registered manager told us they had consistent staffing levels and did not need to use agency staff. A relative said, 'The staff are really good, I am really happy, the staff are consistent, they are like a little family.'
Training & Dev
7/10
✓
Staff completed core training including learning disability and Autism and had refreshers of this training. Where more specific training was needed the registered manager arranged this. Staff had regular meetings and supervision.
Management
7/10
✓
Staff felt supported working at the service by the registered manager and senior team. One member of staff said, 'The manager is very supportive, they involve us with everything.'
Programmes
6/10
✓
The registered manager told us that people went out everyday to do activities of their choice. People had individual activities they enjoyed such as attending day centres or college, and once a week planned a trip out with their keyworker to follow their interests.
Points to consider
Activities are regular community outings and personal interests but no specialist programmes or tech to make the role more creative and varied.
people went out everyday to do activities of their choice such as attending day centres or college, and once a week planned a trip out with their keyworker to follow their interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews