Last updated: 10 February 2026
"Supportive leadership, stable staffing and high staff morale, although training and activities lack specialist programmes."
Staff had a good awareness of safeguarding... audits of medicine administration records... systems to record incidents and prevent re-occurrence
Staff were well motivated and very proud of the service, and morale was very high
Core staff team was stable, had supported people for many years. 'There's definitely enough staff, we work well together'
Staff had received training, induction, shadow shifts and one to one supervision meetings
Feedback about the registered manager was very positive and staff felt very well supported. '[Registered manager] is a very supportive leader'
Varied range of activities on offer which included music, singing, trips to the local community and visits from outside entertainers
Only standard training like induction and supervisions, no specialist courses or funded qualifications
Staff had received training and they told us they felt equipped to carry out their role. A member of staff said, 'I learned a lot at my induction, the shadowing was very helpful'
Regular activities like music, trips and entertainers but no specialist programmes or coordinator
We saw a varied range of activities on offer which included, music, singing, trips to the local community and visits from outside entertainers
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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