Last updated: 10 February 2026
"Improved staffing levels and a supportive culture for staff, but no registered manager and lack of activities hold it back."
We found incidents records were not always accurately completed by staff... We found fire doors did not meet the required fire standards.
Staff told us the interim manager who started in October listened to staff and was approachable. This has impacted staff’s wellbeing positively.
Staffing levels had increased since our last visit and this had a positive impact to people’s safety. A staff member told us, “Staffing levels now, is brilliant, we get so much more done”
Staff told us they felt they had adequate training to do their role. Staff had completed medicines training, and the management team had completed competency assessments
There was no registered manager in post. A new manager had been recruited who told us they would be applying to be the registered manager with CQC.
People told us there were limited meaningful activities. A person told us, “There are no activities.”
No permanent manager in place yet, even though a new one has been recruited.
There was no registered manager in post. A new manager had been recruited who told us they would be applying to be the registered manager with CQC.
No activities programme or coordinator, so the role is mostly routine personal care.
People told us there were limited meaningful activities. Relatives also told us people did not always have something to do and were at risk of boredom. A person told us, “There are no activities.”
Accident records not always filled out properly, so not everyone learns from mistakes.
We found incidents records were not always accurately completed by staff to ensure the management team could make clear judgements... no records of an investigation to demonstrate the root cause.
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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