Working at Kingsmount Residential Home
30 Kingshurst Drive, Paignton, TQ3 2LT
Operated by GrayAreas Limited
32 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported by visible and approachable management, although staffing lacks good retention and training is only standard."
Safety & Risk
7/10
✓
All incidents were reported, recorded and analysed and action was taken to reduce the risk of re-occurrence.
Staff Culture
8/10
✓
Staff felt the manager was available and approachable. Staff told us they were well supported by the management team and felt confident to raise any concerns. Comments included... “I feel management is approachable, they've been very understanding with my hours since being back at work”
Staffing Levels
6/10
✓
The service was fully staffed.
Training & Dev
6/10
✓
Staff received regular supervision, appropriate training and regular staff meetings.
Management
8/10
✓
Staff were positive about the management team at Kingsmount. Staff told us the registered manager was visible. One staff member commented “I have always lacked confidence in myself but (registered manager's name) has always supported me and my appraisal gave me confidence that they had faith in me.”
Programmes
6/10
✓
Per 2020 comprehensive inspection: The provider employed an activities co-ordinator who developed and provided meaningful activities for people tailored to people's individual hobbies and interests. As well as personalised one to one activities, group activities were arranged which included gentle exercise, quizzes, music groups and reminiscence groups. There were also external entertainers that came to the home, such as, singers, animal therapy and music for health groups.
Points to consider
Staffing levels are sufficient to cover shifts but no details on good retention or staff saying workloads are manageable.
The service was fully staffed.
Only standard training and supervisions are in place, no specialist courses or funded qualifications mentioned.
Staff received regular supervision, appropriate training and regular staff meetings.
Activities programme run by coordinator with variety like quizzes and music but no specialist programmes or innovative methods.
Per 2020 comprehensive inspection: The provider employed an activities co-ordinator who developed and provided meaningful activities... gentle exercise, quizzes, music groups and reminiscence groups... external entertainers... animal therapy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews