Last updated: 10 February 2026
"Strong safety with infection control audits and PPE, visible leadership and positive culture, but no details on stable teams or low agency use."
Staff undertook additional training, used PPE appropriately, whole home testing, infection control audits with action plans, and outbreak contingency plans.
Per 2018 comprehensive inspection: The service had an open and positive culture. Staff told us that they felt supported.
Per 2018 comprehensive inspection: There were enough staff on duty to meet people's needs. Staff comments included 'There are enough staff'.
Per 2018 comprehensive inspection: Staff received induction, on-going training including dementia and moving and assisting, with regular supervisions.
Per 2018 comprehensive inspection: Leadership was visible and promoted teamwork. Staff spoke positively about the management.
Per 2018 comprehensive inspection: Activities coordinator arranged variety including outings, exercise classes, quizzes, church services and themed parties.
Staff numbers are enough to get the job done, but no details on stable teams or low agency use.
Per 2018 comprehensive inspection: There were enough staff on duty to meet people's needs... 'There are enough staff. There are some vacant rooms at the moment'.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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