Working at Kingsley

Staff knew how to recognise signs of abuse and what to do if they suspected incidents of abuse... People's medicines were managed safely... Accidents continued to be recorded and were checked by the registered manager to look for any patterns.

Staff were motivated and found their work rewarding. Staff worked together as a team... The registered manager told us, I have a lovely, lovely staff team. Staff told us any suggestions they made were listened to and implemented.

There were enough staff to support people in the way they preferred. Most of the staff had worked at the service for a long time and they all knew people very well.

The registered manager was always available to provide the support and guidance staff needed. Staff felt supported by the registered manager, they were motivated and felt rewarded by their roles.