Last updated: 9 February 2026
"Supportive management, stable long-term staff and a motivated team, although basic activities without a dedicated coordinator hold it back."
Staff knew how to recognise signs of abuse and what to do if they suspected incidents of abuse... People's medicines were managed safely... Accidents continued to be recorded and were checked by the registered manager to look for any patterns.
Staff were motivated and found their work rewarding. Staff worked together as a team... The registered manager told us, I have a lovely, lovely staff team. Staff told us any suggestions they made were listened to and implemented.
There were enough staff to support people in the way they preferred. Most of the staff had worked at the service for a long time and they all knew people very well.
Staff had the skills they needed to support people. They completed regular training updates and learnt skills to meet people's specific needs, such as managing behaviour that challenged. Staff received regular supervision and an annual appraisal.
The registered manager was always available to provide the support and guidance staff needed. Staff felt supported by the registered manager, they were motivated and felt rewarded by their roles.
People continued to take part in a range of activities and pastimes at home and in their local community. Everyone told us they enjoyed the twice weekly yoga classes.
No dedicated activities coordinator or specialist programmes, so shifts mix personal care with basic group activities like yoga and community outings.
People continued to take part in a range of activities and pastimes at home and in their local community. Everyone told us they enjoyed the twice weekly yoga classes.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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