Working at Kingsleigh
Kingfield Road, Woking, GU22 9EQ
Operated by Care UK Community Partnerships Ltd
67 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Strong safety, hands-on manager and vibrant culture where staff feel valued, although reliance on extra hours for staffing and basic activities hold it back."
Safety & Risk
8/10
✓
Per 2020 IPC inspection: Assured on all key lines including PPE use, testing, outbreak management, cleaning, risk assessments. Per 2018: Strong safeguarding, safe medicines, reflective incident learning.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Open vibrant culture, staff feel valued and supported: 'It feels so different – there is such a buzz between people and staff here now.' Per 2020: Staff encouraged to speak up.
Staffing Levels
7/10
✓
Per 2020: 'Core staff had worked additional hours and been flexible... to mitigate the need for agency staff.' Per 2018: Sufficient levels with new permanent recruits, 'The staffing levels now are amazing.'
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Induction with Care Certificate, specialist dementia training cascaded, 7 staff funded for qualifications, regular supervision.
Management
7/10
✓
Per 2018 comprehensive inspection: New hands-on manager praised by staff, approachable with open door policy, acts on feedback: 'The new manager is so hands on... there is such a buzz.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Two dedicated lifestyle coordinators provide varied programme of music, quizzes, themed evenings like 60s night, creative engagement like make-up class.
Points to consider
Staffing relies on core team doing extra hours to cover shifts without agency, instead of perfect stability.
Core staff had worked additional hours and been flexible with their shifts to mitigate the need for agency staff.
Activities are regular with a coordinator but basic like quizzes and music nights, no specialist therapy or innovative approaches.
Two dedicated lifestyle co-ordinators... music, quizzes... 60's evening and people were still up and dancing... make-up masterclass.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews