Working at Kingsbury House Limited
103-105 Mansfield Street, Nottingham, NG5 4BH
Operated by Kingsbury House Limited
20 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff enjoy a positive culture and supportive manager, but basic activities with variable participation hold it back."
Safety & Risk
7/10
✓
We were assured the provider was preventing visitors from catching infections, meeting shielding rules, admitting safely, accessing testing, preventing outbreaks, and had up-to-date policy. Somewhat assured on PPE and premises hygiene. Per 2022 targeted inspection.
Staff Culture
8/10
✓
Staff were positive about working at the service. They said, 'We get on well as a staff team, we support each other,' and 'I enjoy working here, all the staff are good, it's uplifting supporting people.' Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
There were sufficient staff available to meet people's needs. Staff told us they had no concerns about staffing levels and said any shortfalls were picked up by the staff team and the registered manager. Per 2018 comprehensive inspection.
Training & Dev
6/10
✓
Staff had received an induction, ongoing refresher training and support including emergency first aid, food hygiene, fire safety and mental health awareness. One staff member said, 'I've just signed up to do my level three.' Per 2018 comprehensive inspection.
Management
7/10
✓
People spoke positively about the registered manager, they felt able to speak with them and that they were approachable. Staff said, 'The manager is very supportive, fair, firm and knowledgeable.' Per 2018 comprehensive inspection.
Programmes
4/10
!
Activities provided included card games, pub quiz, sing along, chair games, bingo, baking, arts and crafts, and themed events such as bonfire night. Staff said participation was very variable. Per 2018 comprehensive inspection.
Points to consider
No activities coordinator or special programmes, just basic games, crafts and occasional outings so the job is mostly routine personal care.
Staff told us they provided some activities during the week... card games, pub quiz, sing along, bingo, baking and arts and crafts... people's participation depends on their motivation on the day. Per 2018 comprehensive inspection.
Staffing is sufficient but the team has to cover occasional shortfalls themselves.
Staff told us they had no concerns about staffing levels and said any shortfalls, were picked up by the staff team and the registered manager. Per 2018 comprehensive inspection.
Only standard induction, refresher and mandatory training, with limited development opportunities like one staff doing a level 3 course.
Staff had received training when they started their employment. In addition, they had received ongoing refresher training... One staff member said, 'I've just signed up to do my level three in the social care diploma.' Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews