Working at Kings Park Care Home
14 Church Road, Ferndown, BH22 9EU
Operated by Barchester Healthcare Homes Limited
68 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"A positive culture where staff feel supported and visible managers focus on person-centred care, but staffing relies on agency workers and activities lack creativity."
Safety & Risk
7/10
✓
Staff understood their role in recognising and reporting concerns of abuse or poor practice. People had their risks assessed, monitored and regularly reviewed.
Staff Culture
8/10
✓
The culture of the home was open, positive and person centred. Staff were clear and confident about their roles, felt able to express their views, felt supported and involved in service development.
Staffing Levels
6/10
✓
People were supported by enough staff with the right skills and experience to meet people's assessed care and support needs.
Training & Dev
7/10
✓
Staff told us they had opportunities for supervision and professional development. This included diplomas in health and social care.
Management
7/10
✓
We observed a management team that were visible, worked alongside care staff, knew people well and demonstrated a focus on person centred care.
Programmes
6/10
✓
A notice board detailed the months plan and included a film club, quizzes, singers, and a visiting 'caring canine' therapy dog.
Points to consider
Staffing is enough to get by but uses some agency workers and was tighter a few months ago.
A relative told us, 'Feel there is more staff now than there were to start off with, even six months ago, I did feel there was not enough staff but now there is always staff visible.'
Activities offer some variety like quizzes, singers and a therapy dog but nothing really creative or specialist to make the job more interesting.
People had opportunities to follow their interests and hobbies and join in a range of social activities. A notice board detailed the months plan and included a film club, quizzes, singers, and a visiting 'caring canine' therapy dog.
Training covers the basics and some development but not all staff know mental capacity rules well.
We recommend the provider ensures staff have a good working knowledge of the DoLs and key requirements of the MCA.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews