Last updated: 9 February 2026
"Enough staff to meet residents' needs and regular one-to-one supervision, but training gaps and infection control risks from poor maintenance hold it back."
No systems to check visiting professionals' COVID-19 vaccination status; maintenance issues led to IPC risks, breach of Regulation 12.
Per 2021 comprehensive inspection: Staff received ongoing one to one supervision with the registered manager and deputy manager.
There were sufficient staff to meet the needs of the people at the home. People did not have to wait for care.
not all staff were up to date with their mandatory training, including safeguarding, infection control and moving and handling training.
Per 2021 comprehensive inspection: mixed feedback about the approachability of the registered manager, some relatives found them defensive and unwilling to listen to concerns.
Per 2021 comprehensive inspection: People supported to engage in activities like Bingo, mixed views from relatives on interest level.
Not all staff up to date with basic training like safeguarding, infection control, and moving and handling.
not all staff were up to date with their mandatory training, including safeguarding, infection control and moving and handling training.
Infection control risks from poor maintenance like broken sluice machine and stained carpets hard to clean.
Several areas of the home required maintenance and refurbishment, leading to areas that could not be cleaned effectively in order to prevent the risk of infection.
No log kept of safeguarding concerns, so missed chances to learn lessons.
they do not keep a log any safeguarding concerns. Leading to missed opportunities around lessons learnt.
AI Generated
Last inspected: March 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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