Last updated: 9 February 2026
"Supportive visible management creates a positive culture, but staffing lacks strong retention and training is basic without specialist courses."
Detailed risk assessments were completed and shared with staff. Medicines were managed safely with staff trained and competency assessed. There were systems in place for learning lessons when things went wrong.
Staff described the registered manager as 'always visible' and 'supportive' and described the culture at the home as 'positive' and as 'a great place to work'. The registered manager was committed to leading a staff team who were dedicated and passionate about their work.
There were enough staff to meet people's needs and staff were recruited safely. People told us staff were quick to respond to their requests for support and we did not observe people waiting to receive care during our inspection.
Staff had regular supervisions with senior members of staff and/or management to feedback and discuss issues relating to their practice and development. Staff were well trained including for safeguarding and medicines with competency assessed.
The registered manager led by example to promote a positive and inclusive service. Staff described the registered manager as 'always visible' and 'supportive' and described the culture at the home as 'positive' and as 'a great place to work'.
There was an activities programme in place developed by the activity coordinator who talked to residents about backgrounds, hobbies and interests including baking, one to ones and quieter activities. We observed various activities taking place.
Staffing is adequate and meets needs without delays, but no details on low staff turnover or minimal agency use.
There were enough staff to meet people's needs and staff were recruited safely.
Training includes supervisions and basics like safeguarding, but no specialist courses or funded qualifications mentioned.
Staff had regular supervisions with senior members of staff and/or management to feedback and discuss issues relating to their practice and development.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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