Working at Kingly House
13-19 Mount Road, Hinckley, LE10 1AD
Operated by Kingly Care Partnership Limited
17 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Staff receive thorough training in a family-like culture with proactive safety, but activities are limited to everyday outings without specialist programmes."
Safety & Risk
8/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and staff had received additional face to face training.
Staff Culture
8/10
✓
A member of staff said, “[The home] is a nice place to work and we all work like a family.” Another staff member said, “People’s care has improved [since the new manager], communication is one thousand times better as we can air [and resolve] our grievances.”
Staffing Levels
7/10
✓
The rotas showed and the registered manager told us, “I do the dependency tool and take on the routine of people, staff well-being I then come the conclusion of nearly 1:1.”
Training & Dev
8/10
✓
Training records showed staff received specific training to provide for people’s individual needs. Senior staff received additional training and competency checks from health professionals to support them with extended tasks... a support worker was completing an acquired brain injury apprenticeship course.
Management
7/10
✓
The registered manager had recognised the need to change the way staff were trained, supported and listened to and had made these changes over the last year. The registered manager told us, “I have such a fantastic team.”
Programmes
6/10
✓
People were enabled to express their personalities through their activities and hobbies. For example, family events and activities that related to their interests. People were supported to attend the gym, a men’s club and a mental health café.
Points to consider
Only everyday activities like outings, gym visits, gardening and hobbies, no specialist programmes or activities coordinator to vary the role beyond routine care.
People were enabled to express their personalities through their activities and hobbies. For example, family events and activities that related to their interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews