Working at Kingland House Residential Home
Kingland House, Poole, BH15 1TP
Operated by Buckland Care Limited
44 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Strong leadership, positive culture where staff feel valued and proud, and good safety practices, although staff retention and specialist training lack detail."
Safety & Risk
8/10
✓
The service had a proactive and positive culture of safety... People received their medicines as prescribed... external audit: ‘I have full confidence in the care home’s ability to uphold the highest standards’
Staff Culture
8/10
✓
Staff felt appreciated and were proud to work for the service. Staff told us: 'I love working here', 'The registered manager and management team are amazing. They give you peace of mind'
Staffing Levels
6/10
✓
People and their relatives told us they believed there was enough staff on duty. We observed the home to be calm and relaxed. Staff were busy and the number of staff were in accordance with the plan for the day.
Training & Dev
6/10
✓
There was a comprehensive induction and training programme for staff, including supervisions and additional support where required.
Management
8/10
✓
The registered manager had an ‘open-door’ policy in place and people, their relatives and staff told us they were accessible. Staff comments: 'The registered manager is lovely, always there to listen if you have a problem. I love working here'
Programmes
/10
✕
Points to consider
Staff numbers match residents' needs and keep the home calm, but no word on low staff turnover or minimal agency use.
People and their relatives told us they believed there was enough staff on duty. We observed the home to be calm and relaxed. Staff were busy and the number of staff were in accordance with the plan for the day.
Staff get induction, training, and supervisions, but nothing about specialist courses or paid-for qualifications.
There was a comprehensive induction and training programme for staff, including supervisions and additional support where required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews