Working at Kingfisher Nursing Home
Emmanuel Lodge, Cheshunt, EN8 9NQ
Operated by Westgate Healthcare Limited
22 bedsNursing homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.9/10
Key Finding
"Exceptional leadership and a proud, supportive staff culture, although staffing meets needs but lacks stable long-term teams."
Safety & Risk
8/10
✓
Per 2021 targeted inspection: 'Risks to people and staff...had been thoroughly assessed...regular infection prevention and control audits...action promptly taken'; per 2019: 'robust audit system...medicines counted weekly...learning from incidents.'
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: 'Staff said they felt proud to work at Kingfisher Nursing Home... "I actually like coming into work." Staff felt listened to, they said their opinions were valued and they felt truly supported.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'People, their relatives and the staff team told us there were enough suitably skilled and experienced staff deployed to meet people's needs.'
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: 'management team invested in them and they received support to undertake additional qualifications...National Vocational Qualification in management...group training manager who undertook competency assessments.'
Management
9/10
✓
Per 2019 comprehensive inspection: '[Registered manager] leads from the front. She will pull up her sleeves and assist with anything needed. She is very supportive.'
Programmes
8/10
✓
Per 2019 comprehensive inspection: 'initiatives including "Friday Fika"... "Chatterbox"... "About Me" book...Wish tree...Postcards of Kindness...community partnerships with nursery and school.'
Points to consider
Staff numbers are enough to meet needs but nothing extra like stable long-term teams or no agency use is mentioned.
Per 2019 comprehensive inspection: 'People, their relatives and the staff team told us there were enough suitably skilled and experienced staff deployed to meet people's needs.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews