Working at Kingfisher Lodge
Chestnut Walk, Bristol, BS31 3BG
Operated by Barchester Healthcare Homes Limited
60 bedsNursing homes
Workplace Score
3.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.6/10
Key Finding
"Friendly team culture, but no permanent manager, out-of-date training, and low staffing levels hold it back."
Safety & Risk
5/10
!
Medicines related records were not always accurate... some gaps in records and not all 'as required' medicines had detailed protocols in place.
Staff Culture
5/10
!
Per 2019 comprehensive inspection: Staff said they worked well as a team... 'It is friendly and upbeat, a positive environment.'
Staffing Levels
4/10
!
We received mixed comments from staff and people, about staffing levels... 'I feel the staffing level is low. People get the care, but you are always on your feet'
Training & Dev
2/10
✕
The manager had identified that staff training was not always up to date and had planned training sessions to address this.
Management
2/10
✕
At the time of our inspection, the service did not have a registered manager in place, a recent application for registration had been withdrawn and a general manager was in post for the interim.
Programmes
3/10
✕
People and staff told us activities provision could be improved... 'Activities are not very good.'
Points to consider
No permanent manager, just an interim general manager in charge.
At the time of our inspection there was not a registered manager in post... a general manager was in day to day charge of the service
Staff training not up to date for some, including no learning disability training.
The manager had identified that staff training was not always up to date... provider had not supported staff to access training for people living with learning disabilities
Staff say levels are sometimes low and they are always rushing around.
We received mixed comments... 'I feel the staffing level is low. People get the care, but you are always on your feet' and 'Most of the time there are enough staff; we do get sickness'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews