Working at Kingdom House
Woodhouse Mill, Sheffield, S13 9WB
Operated by Lifeways Community Care Limited
8 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Staff get good training and there's a positive culture, but no permanent manager and safety storage gaps hold it back."
Safety & Risk
4/10
!
a prescribed thickener was stored in an unlocked cupboard in the communal kitchen, despite this requiring locked storage. Dishwasher tablets were kept unsecured in the kitchen... Water temperature checks in people’s en-suite shower rooms had not been completed consistently.
Staff Culture
6/10
✓
There was a positive culture where equality and diversity were encouraged and respected. Staff interactions with people were consistently respectful and caring, and people appeared happy and relaxed.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: Staffing levels were adequate to meet people's needs and staff were deployed in a way that was effective and kept people safe.
Training & Dev
6/10
✓
The staff members we spoke with told us the provider made sure they received appropriate training to support them in their roles. One staff member told us, 'I have had lots and lots of training, online and face to face.'
Management
2/10
✕
The manager had left recently. The area manager was providing support to the deputy manager in the day to day management of the service, spending 3 days at the home each week.
Programmes
4/10
!
1 relative said, 'There are not enough drivers, especially at the weekend, so [family member] cannot always do their preferred activities. There appears to be a lot of watching TV.'
Points to consider
No permanent manager right now, just the area manager covering 3 days a week so leadership feels patchy.
The manager had left recently. The area manager was providing support to the deputy manager in the day to day management of the service, spending 3 days at the home each week.
Gaps in risk checks like unlocked storage for drink thickener and dishwasher tablets, plus inconsistent shower water temperature monitoring.
a prescribed thickener was stored in an unlocked cupboard in the communal kitchen, despite this requiring locked storage. Dishwasher tablets were kept unsecured in the kitchen... Water temperature checks in people’s en-suite shower rooms had not been completed consistently.
Not enough drivers on weekends means fewer outings and more time watching TV, so less variety in the job.
There are not enough drivers, especially at the weekend, so [family member] cannot always do their preferred activities. There appears to be a lot of watching TV.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews