Working at King Edward House
77-79 New Street, Canterbury, CT3 2BW
Operated by R Cadman
6 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff praised the supportive manager and felt proud to work there, but occasional agency staff and no dedicated activities coordinator hold it back."
Safety & Risk
8/10
✓
Medicines were managed safely, and people received their medicines when they needed them. Incidents and accidents were recorded by staff and action was taken where needed. Trends were identified and analysed.
Staff Culture
8/10
✓
Staff told us that they were happy at the service and were proud to work there.
Staffing Levels
6/10
✓
There continued to be sufficient staff to meet people's needs safely and staff spent one to one time with people.
Training & Dev
7/10
✓
Staff had undertaken further training in areas such as person-centred care, and end of life care. Staff were positive about the training and told us if they had questions the registered manager was very supportive in ensuring that these were answered.
Management
8/10
✓
Staff spoke highly of the registered manager and the support they received from them. One staff said, 'The registered manager is hardworking, honest, reliable, committed and tries very hard to make a difference to people.'
Programmes
6/10
✓
Records showed that people went out regularly, for example, to museums, the cinema or for personal shopping. Some people told us they chose not to go out on some days and took part in activities at home, such as reading magazines and arts and crafts.
Points to consider
Staffing is adequate with enough staff for one-to-one time, but agency workers are used sometimes.
Appropriate checks were also carried out on any agency staff used.
Activities include regular outings and home crafts, but no dedicated coordinator or specialist programmes.
Records showed that people went out regularly, for example, to museums, the cinema or for personal shopping... activities at home, such as reading magazines and arts and crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews