Working at Kimwick Care Home

We identified 1 breach of the legal regulation in relation to the management of people’s individual risks, medicines, the premises and equipment being unsafe and infection prevention and control.

some people’s relatives told us there appeared to be insufficient staff on duty at times to cover people’s allocated 1-1 staffing hours; gaps in recruitment records including no application form or record of interview.

mandatory training, including food hygiene and moving and handling objects was missing from the matrix.

There was no registered manager at the service. The previous registered manager had de-registered on the 21 May 2024 and the provider told us the current manager would be registering as manager for the service. At the time of the assessment no application had been submitted.

people were not consistently supported to access activities of their choice; relatives said staff did not provide enough support in this area.