Last updated: 10 February 2026
"Strong safety practices and positive culture with passionate management, but regular agency nurses due to recruitment challenges and standard training."
2022 targeted inspection: Assured provider was preventing infections, using PPE effectively, accessing testing, managing outbreaks, with up-to-date policy and good hygiene practices.
Per 2019 comprehensive inspection: 'positive culture... registered manager and staff team were passionate'; positive atmosphere with staff knowing people well and long-serving team.
Per 2019 comprehensive inspection: 'there were enough staff to support people safely and promptly' but 'challenges... recruiting nursing staff... regular agency staff were being used'.
Per 2019 comprehensive inspection: Staff received training in safeguarding, moving and handling, had useful induction, supervision and competency assessments.
Per 2019 comprehensive inspection: Registered manager completed audits, acted on feedback from people, relatives and staff, and was passionate about staff involvement in service development.
Per 2019 comprehensive inspection: Activities coordinator provided varied programme including bingo, exercise, board games, museum trips, garden activities and school links.
Staffing is adequate for safe care but they use regular agency nurses due to hiring problems for nursing roles.
Per 2019 comprehensive inspection: 'some challenges they were having recruiting nursing staff. However, regular agency staff were being used until a permanent staff member could be found.'
Training covers standard topics like safeguarding and moving people with supervision but no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: 'Staff received training in areas such as safeguarding, moving and handling and working with people living with specific health conditions. Staff told us that training was useful and that they could request more training'.
Activities have a coordinator and variety like bingo, puzzles and outings but no specialist programmes or innovative methods.
Per 2019 comprehensive inspection: 'activities such as exercise classes, bingo and playing board games... varied activities both in and out of the service... local schools'.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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