Last updated: 9 February 2026
"Stable staffing without agency use and staff feeling listened to, but management checks missed improvements and activities lack variety."
The registered manager had put risk assessments in place for people... However, some of these risk assessments needed more detail about how to mitigate risks.
Staff felt listened to and felt that their ideas mattered in relation to how people could be supported better.
People received support from a consistent staff team and the service did not use unfamiliar agency staff.
Staff had training in areas such as supporting autistic people and people living with a learning disability... The registered manager checked their competency and knowledge after training had been completed.
Audits completed at the service by management had not always picked up on areas that could have been improved.
During our visits to the service people were involved in past times in and out of the service. This included, supporting staff with the upkeep of the service, going to the cinema and doing the food shopping.
Managers checks missed some problems like gaps in care plans and safety plans.
Audits completed at the service by management had not always picked up on areas that could have been improved.
No activities coordinator or special programmes, just basic outings like shopping and cinema that dont add much variety to the workday.
going to the cinema and doing the food shopping.
Some safety plans lack details on how to cut down risks.
some of these risk assessments needed more detail about how to mitigate risks.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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