Working at Kimberley Residential Home
40 Mickleburgh Hill, Herne Bay, CT6 6DT
Operated by C. & P. Limited
21 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported by approachable leadership, work well as a motivated team and receive good training, but medicines were not always stored safely and one person missed a dose."
Safety & Risk
4/10
!
Medicines were not always stored safely. Some medicines needed to be stored below 25°C... The temperature in the medicines room in March 2019 had been consistently above this... One person had not received one dose of their Warfarin as prescribed.
Staff Culture
6/10
✓
Staff told us they were motivated and felt appreciated by the manager. Staff told us the manager was 'approachable' and 'fair'. Staff worked together as a team and told us 'everyone worked together'. A new staff member told us they 'Feel part of the family already'.
Staffing Levels
5/10
!
There were enough staff to meet people's needs, when they wanted. The provider considered people's needs, staff skills and the lay out of the building when deciding how many staff to deploy on each shift.
Training & Dev
6/10
✓
Staff completed training appropriate to their role including topics specific to the needs of the people they supported, such as diabetes and dementia; New staff completed an induction including shadowing... Care Certificate; Staff met with a supervisor regularly.
Management
6/10
✓
The new manager had been promoted from the role of deputy and provided consistent leadership; Staff told us they felt supported by the manager and were motivated.
Programmes
5/10
!
People took part in a range of activities. We observed people doing quizzes, watching their favourite television programmes and chatting to staff. People continued to be involved in domestic tasks such as folding laundry. A pet therapy dog also visited regularly.
Points to consider
Medicines were sometimes stored at the wrong temperature and one resident missed a dose of blood thinning medicine once.
Medicines were not always stored safely. Some medicines needed to be stored below 25°C to ensure they remained effective. The temperature in the medicines room in March 2019 had been consistently above this... One person had not received one dose of their Warfarin as prescribed.
Staffing levels are just enough to meet needs, but nothing special with no info on staff staying long-term or agency use.
There were enough staff to meet people's needs, when they wanted.
Only basic activities like quizzes, TV, chats, folding laundry and pet therapy visits, no dedicated coordinator or special programmes.
People took part in a range of activities. We observed people doing quizzes, watching their favourite television programmes and chatting to staff. People continued to be involved in domestic tasks such as folding laundry. A pet therapy dog also visited regularly.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews