Working at Kimberley House
4 Upper Ellistones Court, Halifax, HX4 8LW
Operated by Cambian Signpost Limited
4 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel well supported by management and valued in a passionate culture, but high staff turnover from COVID has delayed training and paused new residents."
Safety & Risk
7/10
✓
Robust systems in place to protect people from the risk of abuse... Risks associated with the provision of people's care... assessed in detail... medicines inconsistencies addressed with evidence provided post-inspection.
Staff Culture
8/10
✓
Staff demonstrated a commitment to their role and told us they were passionate... 'I feel like my contribution to the service is valued, because of that I feel like I am developing quickly.'
Staffing Levels
6/10
✓
Staffing levels were sufficient and met the needs of the people... Recruitment and retention had been impacted due to the COVID-19 pandemic... the provider had worked proactively to address the difficulties.
Training & Dev
6/10
✓
The provider's difficulties in recruiting and retaining staff had caused some staff to have not completed all their training... we saw clear evidence the provider was proactive in their plan to bring compliance with all training up to date.
Management
8/10
✓
Staff felt well supported by the provider and the registered manager... one staff said, 'I couldn't be happier, [the registered manager and provider] support me. I wake up and have a smile on my face when I have to go to work.'
Programmes
7/10
✓
Staff supported people to achieve their goals... accessing community based activities, working in local shops... sleepover with a person from another service... going to the circus.
Points to consider
Team has had high staff turnover from COVID and the home move, so they paused new residents until fully staffed.
Staffing levels and consistency within the staff team had been impacted during and following the COVID-19 pandemic... decided to pause any new placements at the service until they could be managed by sufficient staffing levels.
Some training is not fully up to date because of staff turnover and extra time needed to train deaf staff with interpreters.
The provider's difficulties in recruiting and retaining staff had caused some staff to have not completed all their training. This was also impacted, due to the provider sourcing a BSL interpreter for staff who were deaf to complete their mandatory training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews