Last updated: 10 February 2026
"Staff feel supported by management and benefit from strong training, but limited activities and occasional waits for help hold it back."
Staff were confident about raising concerns... Risk assessments were comprehensive... Medicines were safely administered... Incidents were recorded and reviewed by the registered manager.
One member of staff told us, 'They are very responsive and help us out as much as possible. We are quite good we all try to work with each other. We are a brilliant team...'
People told us that there were enough staff to meet their needs... There appeared to be sufficient staff available. People did not have to wait long for assistance.
Staff were also supported to study for a national recognised qualification... additional training had been provided in topics such as, living with dementia, mental health, tissue viability, medicines... Staff had supervisions every three months.
The staff spoke positively about the registered manager and all commented on how supported they felt. One member of staff told us, 'I can go to the manager if I have any concerns, she will spend time with you...'
Records showed that a variety of activities had been provided including trips out, entertainment coming into the home... People told us they would like more activities provided. 'not a lot goes on.'
Only basic activities like occasional line dancing, trips out and entertainment, and residents say not much goes on so the role involves a lot of routine care.
People told us they would like more activities provided... 'not a lot goes on.' 'There are few trips out.'
Staffing is adequate but staff get busy and residents sometimes wait a few minutes for help.
People told us that there were enough staff to meet their needs. However, when staff were busy, people occasionally had to wait a few minutes.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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