Working at Kiln Lodge
66 Kiln Road, Fareham, PO16 7UG
Operated by Mrs Jean Cowling & Mr Mark Cowling & Mr Steven Cowling
24 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel valued in a positive culture with good training, but basic activities and inconsistent medicines audits hold it back."
Safety & Risk
6/10
✓
There were mostly safe medicines administration... However, medicines care plans lacked sufficient detail... audits were not consistently completed
Staff Culture
7/10
✓
Staff told us that there was an 'open door' culture... staff were motivated and passionate
Staffing Levels
6/10
✓
There were sufficient staff to meet people's needs and keep them safe. We observed sufficient staffing levels... staff were unhurried
Training & Dev
7/10
✓
All staff received a range of face to face training, e-learning and observed supervisions... bespoke training from the district nurses
Management
6/10
✓
The manager promoted an inclusive, value based and positive culture... committed to developing and valuing staff. Staff comments: '[manager's name] is friendly and approachable'
Programmes
4/10
!
The home provided a range of activities... quizzes, arts and crafts, an exercise programme, live entertainment, music, reminiscing talks
Points to consider
Only basic activities like quizzes, arts and crafts, and music with no dedicated coordinator or specialist programmes to vary the workday
quizzes, arts and crafts, an exercise programme, live entertainment, music, reminiscing talks
Medication plans lack enough detail and audits are not always acted on, so safety checks feel patchy
medicines care plans lacked sufficient detail to ensure people were supported safely and audits were not consistently completed and acted on
No registered manager in place yet, even though one is applying and improvements are happening
A registered manager was not in post. However, the manager had submitted an application to the Care Quality Commission (CQC) and this was in progress
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews