Working at Kilkee Lodge Residential Home
Coggeshall Road, Braintree, CM7 9ED
Operated by Kilkee Lodge Care Home Limited
80 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"A supportive culture and effective safety management, but outdated staff training and weekend shortages hold it back."
Safety & Risk
7/10
✓
Risks to people's health and wellbeing had improved. People's needs were assessed and effectively managed to keep them safe. Medicines were managed in line with professional guidance.
Staff Culture
7/10
✓
Staff told us it was a good place to work. Comments included, 'I have good support from the managers.' And, '[Name of registered manager] is kind and caring'.
Staffing Levels
5/10
!
The deployment of staff and rota arrangements had been improved and met the needs of people using the service. There were enough staff on duty to provide appropriate care and support.
Training & Dev
3/10
✕
There was a training programme... However, we saw from the training programme many staff had not had their knowledge and skills renewed in these and other areas.
Management
5/10
!
The management team were accessible and clear about their roles and responsibilities. They supported staff who were consistent, kind and caring.
Programmes
6/10
✓
The service employed three activity coordinators to provide a programme of support social and leisure activities which people enjoyed... regular Pets as Therapy (PAT) dog visited.
Points to consider
Lots of staff behind on refresher training for must-do topics like safeguarding and meds.
many staff had not had their knowledge and skills renewed in these and other areas.
Enough staff most times but short on weekends and uses agency who don't know people well.
They do sometimes seem to be short staffed especially at the weekends or they have agency staff that don't know people, so the communication is not always good.
Managers are kind and hands-on but don't catch problems like out-of-date training or unrecorded complaints.
Audits on quality and safety had improved... but were not being consistently undertaken across all areas... oversight of... staff training and lack of clarity regarding complaints.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Requires improvement
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews