Last updated: 10 February 2026
"Hands-on approachable managers and family values culture, although high agency use and no activities coordinator hold it back."
There were systems and processes in place to safeguard people from potential harm. Staff completed training about safeguarding and knew how to identify and report abuse.
One staff member told us, "I enjoy working here, it has family values. I have time to talk with people, not just provide care and that means a lot to me. I can raise concerns and make suggestions directly to the managers."
The provider relied on the use of agency staff, pending the impact of a recruitment strategy. This helped to ensure sufficient numbers of staff were deployed to meet people's needs and keep them safe.
Staff were supported with induction and training programmes to provide people with safe care. One staff member told us, "My training was in depth. There was a lot of information which you really have to read and understand each module."
[Registered manager] is hands on. They walk the floor and will also do care. They are always around and approachable.
People were able to interact with areas and objects around the service that providing safe stimulation and engagement. For example, a dressing up area, tactile objects and reminiscence areas.
No activities coordinator or regular programme, just basic things like dressing up areas and reminiscence corners.
a dressing up area, tactile objects and reminiscence areas.
Staffing is adequate but relies on regular agency workers while sorting out recruitment.
The provider relied on the use of agency staff, pending the impact of a recruitment strategy.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp