Last updated: 10 February 2026
"Staff feel well supported by management with stable retention and a family-like team, although training needs better guidance on capacity assessments."
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events.
Working at Kibblesworth is like working with a family, everyone ranging from support worker to management work as a team, allowing the best possible care to be given to the residents.
very little turnover of staff which has obvious benefits for the residents and provides a stable and comfortable home.
Staff had received training around the Mental Capacity Act 2005 and associated code of practice. However, they needed more guidance around how to complete capacity assessments and ‘best interests’ decisions.
Staff were extremely positive about the management team and how well they were supported. They felt the service had a good learning culture and people could raise concerns.
Since the change of ownership, the service had re-emphasised its focus on rehabilitation. Staff liaised with external health and social care professionals... people were seen by the neuro-rehabilitation teams... supported by the team to become more independent.
Staff have basic training like Mental Capacity Act but need better guidance on doing capacity assessments and best interests decisions.
they needed more guidance around how to complete capacity assessments and ‘best interests’ decisions.
AI Generated
Last inspected: November 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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