Working at Khaya Project (Hillreach)
11 Hillreach, London, SE18 4AJ
Operated by Khaya Project Ltd
4 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"A stable team with low staff turnover and supportive management where staff feel like family, although a lack of structured activities holds it back."
Safety & Risk
7/10
✓
The service had safeguarding procedures in place and staff had a clear understanding of these procedures. Risks to people had been assessed to ensure their needs were safely met. Medicines were managed safely.
Staff Culture
8/10
✓
Staff spoke positively about working at the service and told us they felt supported by their colleagues and managers. A staff member told us 'We have a small team and we are like a family here.'
Staffing Levels
8/10
✓
The deputy manager told us they have a small team of permanent staff and a low staff turnover which has ensured people have consistency with their care with regular staff. Staff told us there was enough staff to meet people's needs.
Training & Dev
7/10
✓
Staff told us, and records showed staff received training relevant to their roles and had completed courses such as mental health, tailored to the needs of the people they cared for. They prompt staff for personal development and training especially in relation to mental health.
Management
7/10
✓
Staff enjoyed working at the service and said they received good support from the management team. A staff member told us, 'I feel very supported! I can walk in anytime and can talk with the managers. They are very open with us.'
Programmes
4/10
!
People were supported to follow their interests and maintain links with the wider community including day trips and educational opportunities in accordance with their choices.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine care with occasional outings and trips.
People were supported to follow their interests and maintain links with the wider community including day trips and educational opportunities in accordance with their choices.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews