Last updated: 10 February 2026
"Supportive management and strong safety practices, good training and warm culture, but agency staff fill rota gaps and activities lack specialist programmes."
2021 targeted inspection: IPC systems appropriate and effective, staff trained on PPE, regular testing for people and staff, areas very clean with logged cleaning schedules.
Per 2018 comprehensive inspection: Staff felt supported by management, relationships warm and friendly, one staff member said 'I love it, I really enjoy it'.
Per 2018 comprehensive inspection: Staffing levels were sufficient to meet people's needs flexibly but agency staff would be used to fill any gaps in the staff rotas.
Per 2018 comprehensive inspection: Staff up to date with essential training including dementia, encouraged to study NVQs, regular supervisions at least twice yearly and annual appraisals.
Per 2018 comprehensive inspection: The registered manager demonstrated a caring attitude towards her staff, had an open-door policy and would often work alongside care staff.
Per 2018 comprehensive inspection: Activities co-ordinators offered range of in-house activities, external entertainers, minibus outings and school choir visits.
Enough staff usually but agency workers cover rota gaps sometimes.
Staff felt there were enough staff and said that agency staff would be used to fill any gaps in the staff rotas. One person said, 'Sometimes when they're short-staffed, agency come in'. (Per 2018 inspection)
Activities coordinator runs regular outings and events but no specialist programmes to vary the role.
Activities co-ordinators were employed by the home and offered a range of activities during the week... External entertainers visited the home. The provider had an arrangement... for minibus outings. (Per 2018 inspection)
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp