Last updated: 10 February 2026
"Strong safeguarding and stable staffing with long-serving team, but medicines training repeated after errors and basic activities."
Staff had been trained in safeguarding and knew how to recognise any signs of abuse; they knew what actions to take if they suspected abuse had occurred. Processes were effective in monitoring and managing any incidents or accidents.
Overall, staff felt there were enough staff on duty. Staff told us they had never had to use [whistleblowing], and if they had any concerns or issues, they would raise these with the registered manager.
Agency staff were not required, and the registered manager told us they had no difficulty in recruiting to staff vacancies. Many staff had worked at the home for a number of years. One staff member said, “We have 5 care staff in the morning, 3 in the afternoon plus a team leader. With these levels, everything is perfectly manageable and we have time to spend with residents.”
Staff had completed training on safeguarding... in November there had been medication errors, so staff were required to repeat medicines training. Staff received regular supervision from their line managers.
The registered manager was part of the provider’s safeguarding team and supported other homes to collect data and information and analyse any trends. Three weekly quality assurance meetings took place and these included discussions on any safeguarding concerns.
There was an activity assistant... Activities were organised for people... BBQs were organised in the summer... people coming from the local church once a week... Zoom that link with the other care homes... members of a local church had visited to conduct a Christmas carol concert.
Staff get basic training like safeguarding and supervision, but had to repeat medicines training after errors, with no specialist courses or funded qualifications.
in November there had been medication errors, so staff were required to repeat medicines training. Staff received regular supervision from their line managers.
Some regular activities like church visits, BBQs and coffee mornings run by an activity assistant, but no specialist therapeutic programmes or innovative approaches.
activity assistant... BBQs were organised in the summer... local church once a week... coffee mornings.
Staffing is good with no agency and manageable most days, but gets stretched when staff call in sick.
Another staff member felt there were not enough staff at the moment, but this was because of illness... it can be difficult. I always prioritise people who need me most.
AI Generated
Last inspected: April 2024
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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