Working at Kesteven Grange
Kesteven Way, Hull, HU7 3EJ
Operated by HC-One Limited
54 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Approachable leaders who listen and a happy rewarding team culture shine, although staffing lacks retention details and training stays basic."
Safety & Risk
7/10
✓
Staff were aware of their responsibilities for safeguarding people... We found minor recording issues [in medicines], but were assured by the registered manager that these would be addressed immediately
Staff Culture
7/10
✓
Staff told us they were happy at work, their comments included, 'The job is very rewarding' and, 'I really enjoy my job, you get so much back from people'
Staffing Levels
6/10
✓
We found staffing levels were sufficient to meet the individual needs of people who used the service... Staff told us there were always sufficient staff on duty to keep people safe
Training & Dev
6/10
✓
The induction process for new members of staff was well established and thorough. Training was linked to the Care Certificate... Staff told us they had received sufficient training to do their jobs effectively
Management
8/10
✓
People who used the service, relatives and staff all told us there was an open leadership and management culture. '[Name of the registered manager] is very approachable, they are always available and listens to you,' and staff said 'They are brilliant, you can talk about anything'
Programmes
6/10
✓
An activities co-ordinator provided a variety of activities such as arts and crafts and singing... The registered manager told us they have the Pets as Therapy (PAT) scheme running in their service
Points to consider
Staff numbers are enough to cover needs, but no details on agency staff use or long-term retention to keep workloads light.
We found staffing levels were sufficient to meet the individual needs of people who used the service. The registered manager told us the provider ensured this by calculating the staff required to keep people safe
Training covers the basics like inductions and the Care Certificate, but no specialist courses or funded qualifications for career growth.
The induction process for new members of staff was well established and thorough. Training was linked to the Care Certificate... all the staff had received at least one supervision session
Activities include regular arts, crafts, singing, and pet therapy with a coordinator, but nothing more innovative or award-winning to vary the day.
An activities co-ordinator provided a variety of activities such as arts and crafts and singing. Good links with the local community had been established... Pets as Therapy (PAT) scheme
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews