Working at Kerwin Court
Five Oaks Road, Horsham, RH13 0TP
Operated by Brain Injury Rehabilitation Trust
23 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Effective training and a supportive culture where staff feedback is valued, but no permanent manager and a missed abuse referral are concerns."
Safety & Risk
4/10
!
We identified one allegation of potential abuse that had not been referred to the safeguarding team and no relevant statutory notification was sent to CQC.
Staff Culture
6/10
✓
Staff told us they felt confident how to report an incident or accident and that their feedback was acknowledged and used to make relevant changes to people’s support.
Staffing Levels
5/10
!
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Training & Dev
6/10
✓
Staff received an effective induction and understood their role and responsibilities. The provider ensured that the staff received appropriate training to support people’s conditions and use equipment safely.
Management
2/10
✕
There was no registered manager in place at the time of the assessment however the recruitment process had taken place for a new registered manager.
Programmes
5/10
!
People’s rehabilitation was supported by the environment to allow them to complete daily living skills and activities. During the inspection we observed interactions between staff and people engaging in activities including a person being supported to play basketball.
Points to consider
No permanent manager in post right now, even though they are recruiting one.
There was no registered manager in place at the time of the assessment however the recruitment process had taken place for a new registered manager.
They missed referring one abuse concern to the protection team until pointed out during inspection.
We identified one allegation of potential abuse that had not been referred to the safeguarding team and no relevant statutory notification was sent to CQC.
Staffing is adequate to meet needs but nothing special, with no details on staff staying long-term or agency use.
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews