Working at Kepplegate House
Sandy Lane, Poulton Le Fylde, FY6 0EJ
Operated by Kepplegate Limited
18 bedsResidential homesHomecare agencies
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported and safe with good training, but basic activities and unclear staff retention hold it back."
Safety & Risk
8/10
✓
Staff confirmed they felt confident in the training and their competency was checked... Staff told us they felt safe as the service was following best practice (2020 targeted inspection).
Staff Culture
7/10
✓
Staff told us they were able to contribute to the way the home ran through staff meetings, supervisions and daily handovers. They told us they felt supported (per 2018 comprehensive inspection).
Staffing Levels
6/10
✓
The service continued to ensure there were sufficient numbers of staff available to meet people's needs... care and support was provided in a relaxed and timely manner (per 2018 comprehensive inspection).
Training & Dev
7/10
✓
All staff had achieved or were working towards national care qualifications. We observed part of a training session about challenging behaviour (per 2018 comprehensive inspection).
Management
7/10
✓
Staff told us they felt supported by the registered manager and management team. People told us the service was well led (per 2018 comprehensive inspection).
Programmes
4/10
!
People who lived at the home told us they enjoyed a variety of activities which were organised for their entertainment (per 2018 comprehensive inspection).
Points to consider
Only basic organised activities mentioned, no coordinator or special programmes so the role is mostly routine personal care.
People who lived at the home told us they enjoyed a variety of activities which were organised for their entertainment (per 2018 comprehensive inspection).
Staffing is enough for relaxed timely care, but no info on keeping staff long-term or using agency workers.
The service continued to ensure there were sufficient numbers of staff available to meet people's needs... care and support was provided in a relaxed and timely manner (per 2018 comprehensive inspection).
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews