Working at Keo Lodge
72 Park Hill, Birmingham, B13 8DS
Operated by Edge View Homes Limited
11 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff love their jobs in a positive culture, but uncertain staff retention, basic training and activities hold it back."
Safety & Risk
7/10
✓
Per 2022 IPC inspection: The provider responded swiftly when people tested positive for COVID-19 and supported them to isolate immediately and ensure all areas of the home were sanitised and disinfected through a deep clean.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: All staff we spoke with told us how much they enjoyed working at the home. One staff member said, 'I love it here. I like everything, I like what I do, I just like coming here. I get on with everyone. I love my job.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff to support people and we observed this in practice.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received induction training in line with the Care Certificate. Staff were given opportunities to review their individual work and meet their development needs.
Management
8/10
✓
Per 2019 comprehensive inspection: All staff we spoke with told us how much they enjoyed working at the home. One staff member said, 'I love it here. I like everything, I like what I do, I just like coming here. I get on with everyone. I love my job.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had their own daily activity programme to enable them to take part in activities that they enjoyed. The service provided in-house activities to entertain people such as bingo and Karaoke.
Points to consider
Staffing is enough to get the job done, but no details on agency use or long-term staff retention.
There were enough staff to support people and we observed this in practice.
Only standard training like the Care Certificate and some reviews, no specialist courses or funded qualifications.
Staff received induction training in line with the Care Certificate. Staff were given opportunities to review their individual work and meet their development needs.
Basic activities like bingo, karaoke, and outings with no dedicated coordinator or special innovative programmes.
People had their own daily activity programme to enable them to take part in activities that they enjoyed. The service provided in-house activities to entertain people such as bingo and Karaoke.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews