Working at Kenwyn

Staff numbers are enough to meet needs with good teamwork, but no info on low turnover or using hardly any agency staff.

Staff rotas showed there were enough staff on duty to meet people's needs. Staff told us there was good teamwork and they all supported each other to make sure people received care at the times they needed it.

Activities coordinator runs regular group and one-to-one stuff like gardening, games and crafts, but no specialist or innovative programmes.

A well-being co-ordinator was employed. They were enthusiastic and described how they supported people... We heard about a wide range of activities including gardening, games, music, armchair exercises, arts and crafts.

Training covers most basics and funded qualifications, but some gaps left and supervisions are delayed for a few staff.

The training matrix showed most staff had received training and regular updates on essential health and safety related topics. Where there were a few gaps the manager explained... Due to the recent change of manager some staff had not received supervision for several months.